Disclaimer: The content of this page is managed by Solvay Global Business Services fully mandated to act on behalf of Syensqo for delegated procure-to-pay services.
Syensqo with SAP ARIBA
The Syensqo group has implemented a digital platform, SAP Ariba, to exchange electronic purchase orders (PO) and invoices with its suppliers. Therefore, Purchase Orders (PO) will be sent to suppliers via the platform and invoices will also be submitted to Syensqo via the same platform.
Once selected as “supplier” for Syensqo, you will be invited to join the platform (if that’s not done yet) according to Syensqo's strategy / timeline. Once the technical setup is done, using the Ariba platform will be a commercial requirement for our suppliers. The payment will only proceed once the invoices are posted on the platform. For suppliers not yet invited to SAP Ariba, the existing process stays unchanged.
Thus, we require all our suppliers to provide commercial and technical support to connect to Syensqo Ariba Platform.
You can find more information on our FAQ section, or the official website of SAP Ariba
Account types and onboarding process
- At Syensqo, we use Enterprise Account and Integrated Account.
- Which account type to use depends upon the agreement between Syensqo and the supplier and is usually based on the transaction volume and the goods / services types the supplier provides
- The use of the platform is FREE of charge for the transactions with Syensqo.
Steps of onboarding for Enterprise Account
For detailed information, please refer to the SAP ARIBA section in our FAQ tab
Step 1: Information letter is received
Step 2: SAP ARIBA agent contacts the supplier to set up the ARIBA network account
Step 3: Accept the Trading Relationship Request
Step 4: Purchase orders are received via SAP ARIBA network and can be managed through the platform
Step 5: All purchase order confirmations and invoice submissions via SAP ARIBA
Steps of onboarding for Integrated Account
For detailed information, please refer to the SAP ARIBA section in our FAQ tab
Step 1: Syensqo contacts the supplier to prepare for the onboarding process
Step 2: Kick off meeting with supplier and SAP ARIBA agent
Step 3: Planning test phase
Step 4: Weekly follow-up to test the flows in a simulation environment
Step 5: Go live date is set to deliver changes into production environment
Step 6: Purchase Orders are now received via SAP ARIBA network directly in supplier’s system
Step 7: All Purchase Orders and Invoices are exchanged between supplier’s system and Syensqo's system via SAP ARIBA
Step by step videos
Step by Step documents
Help with SAP ARIBA Account
Questions specifically related to Ariba
Eg: cannot log in, password reset, account admin change, or else:
Help with ARIBA Enterprise Account
Enterprise Account suppliers can raise requests to the SAP Ariba team