Facilities Soft Services Manager

We are looking for:

• A facility professional leader with soft service management experience to deploy, within the framework of the Group standards, Facility Management projects and to manage, in an operational way, the Facility Management services and contracts related to soft services (catering; cleaning; event management;...) ensuring that these services respond to the needs of the internal customers. The job holder’s primary role is to ensure that services such as cleaning, security, catering, reception, landscaping, waste management, pest control, and office support are delivered efficiently and effectively.

We count on you for:

• Define mission and service offer:

  • Deploy the roadmap within Syensqo Campus Facility Excellence organization.

  • Understand the needs of Syensqo Campus customers and identify opportunities to improve the service offer.

  • Follow up the budget.

  • Continuously review and improve the Facility Excellence service offer and delivery model and ensure market competitiveness

  • Translate corporate KPI’s

• Provide Facility Management Services

• Ensure continuous improvement

• Ensure compliance with HSE regulation

• Manage the department/activity:

  • follow up the entity’s budget, objectives, policies and procedures

  • Report to management results and development realized in the department

  • deploy control mechanisms to ensure safety standards are implemented

  • deploy a quality management system and organize quality controls

• Manage the team:

  • develop and evaluate the members.

  • developed and exchanged within the team.

  • Participate in the evolution and promotion of team members

You can count on us for:

• A world-class facility in Shanghai to be guided by the group standard and guideline.

• Opportunities to work with international management team and develop the career within the Group

You will bring:

• Master degree or similar or equivalent by experience

• More than 5 years of relevant experience

• Basic in English

• Communication, problem solving and change management skills

• Excellent management and coaching skills

• Knowledge of budget and reporting concepts

• Ability to manage, through KPI’s, procurement contracts

• Knowledge of procedures, processes and relevant equipment/tools in a specific facility excellence domain

• Knowledge of HSE regulations (CMR, EPA permit/IPPC/Seveso/ATEX/DSEAR…) is a plus

You will get:

• Competitive salary and benefits package

• 16, or more, weeks of maternity/paternity and co-parenting leave, according to local regulations

• Training platform for all employees

• Free language courses (24 languages available)

• Free well-being sessions (physical and psychological)

Additional information:

• Location: Minhang, Shanghai
• Onsite working model